Patient Admin Executive Jobs in Dubai 2025 – Apply Now

The Patient Administration Executive plays a key role in managing patient interactions and supporting the operational efficiency of medical facilities. This position involves a variety of responsibilities such as registering new patients, answering phone inquiries, managing appointments, handling medical insurance inquiries, processing payments, and maintaining communication with patients and medical staff.

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Job Responsibilities:

As a Patient Administration Executive, the key responsibilities include:

• Patient Greeting and Direction: Greet patients upon their arrival at the facility, direct them to the relevant departments, and provide essential information about the hospital and its services when needed.
• Handling Telephone Inquiries: Answer incoming calls, assist with patient inquiries, and ensure messages are passed to the appropriate doctor or nurse for follow-up.
• Appointment Management: Manage appointment schedules, confirm, reschedule appointments, and handle no-show situations to ensure optimal clinic operations.
• Patient Registration: Register new patients and update the records of existing patients. Ensure the patient information is accurately recorded in the system.
• Insurance Coordination and Payments: Provide details about medical insurance coverage to patients, assist with the payment process, and collect co-payments. Provide claim forms to patients who wish to submit for reimbursement.
• Cash Handling and Deposits: Process daily cash collections, credit card transactions, and cheque deposits in accordance with hospital procedures, ensuring accuracy and timeliness.
• Email Management: Check and respond to emails in a timely manner, addressing patient queries and concerns appropriately.
• Invoicing and Billing: Generate and process patient invoices, ensuring accurate recording of charges for services such as consultations, treatments, diagnostic tests, etc. Provide patients with detailed statements of their charges and payment options.
• Compliance with Policies: Ensure that all duties are performed according to the hospital’s policies, including those related to patient confidentiality, infection control, and patient safety. Adhere to all relevant regulations, including JCI and NMC standards.
• Team Collaboration: Contribute to the team’s efforts by performing other related tasks as necessary. Maintain a clean, safe, and organized reception area.
• Patient Complaint Handling: Address patient complaints in a respectful, timely, and professional manner. Aim to resolve issues while maintaining a positive experience for patients.
• Participation in Training: Participate in training and continuous education programs provided by the hospital to improve professional skills and knowledge.

Qualifications:

The ideal candidate for a Patient Administration Executive role should have:

• Education: No formal degree is required, but a background or qualification in healthcare administration, medical office management, or a related field is advantageous.
• Experience: While previous experience in a healthcare setting or customer service is preferred, it is not mandatory. Training will be provided for the right candidate.
• Skills:
  • Strong verbal and written communication skills.
  • High attention to detail and organizational skills.
  • Proficiency in using hospital information systems (HIS) and medical billing software.
  • Knowledge of insurance processes and medical terminology is a plus.
  • Ability to manage multiple tasks efficiently while maintaining accuracy.
• Personal Traits:
  • Professional, friendly, and empathetic with excellent interpersonal skills.
  • Ability to maintain patient confidentiality and adhere to privacy regulations.
  • Strong customer service orientation, ensuring a positive patient experience.
  • Ability to work under pressure in a fast-paced environment.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, depending on the hospital’s requirements.

Benefits:

The position of Patient Administration Executive offers various benefits, including:

• Competitive Salary:
  Monthly salaries for Patient Admin Executives in Dubai range from AED 4,000 to AED 12,000, depending on experience and the specific healthcare facility.
• Tax-Free Income:
  Dubai offers a tax-free salary, allowing employees to retain their full earnings.
• Stable Employment:
  The healthcare sector in Dubai is growing rapidly, providing a stable and secure career with opportunities for job progression.
• Career Development:
  Many healthcare institutions in Dubai offer training programs and opportunities for career advancement, allowing employees to expand their skills and knowledge.
• International Work Experience:
  Working in Dubai provides exposure to international work standards and enhances your professional portfolio.
• Visa Sponsorship:
  Employers often sponsor work visas for expatriates, helping facilitate legal relocation and employment.
• High Standard of Living:
  Dubai offers an excellent quality of life, with modern infrastructure, quality healthcare, and a safe environment.

Application Process of Patient Admin Executive Jobs in Dubai 2025:

Interested candidates can apply for the Patient Administration Executive role by submitting their CV to the provided email address or applying directly through relevant job portals. The hiring process typically includes the submission of a resume followed by an interview to assess the candidate’s qualifications and fit for the role.

For More Info:

Email Your CV, and We’ll Find the Best Pathway For you: info@jobsindubai.com.pk

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