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Cupola Teleservices Jobs in Dubai 2025 – Apply Now

This page provides detailed information about the Cupola Teleservices (CTS) walk-in interview for customer service roles in Dubai. CTS is currently hiring bilingual (Arabic and English-speaking) candidates with relevant experience for Customer Support Representative and Call Center Agent roles.

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These positions are contractual, initially lasting three months, with a possibility of renewal based on performance. Freshers and students are not eligible, even if they are fluent in Arabic and English.

Job Details:

Company NameCupola Teleservices (CTS)
LocationDubai, UAE
PositionsCustomer Support Representative, Call Center Agent
Contract Type3-Month Temporary Contract
NationalityArabic-English Bilinguals Only
EducationHigh School Diploma or Bachelor’s Degree
ExperiencePrior relevant experience required
SalaryAED 3,700 per month

Eligibility Criteria:

  • Must have a high school diploma or bachelor’s degree.
  • Fluency in Arabic and English (written and spoken) is mandatory.
  • Must have typing and MS Office proficiency.
  • Willingness to work on rotational shifts and public holidays.
  • Candidates must be under 35 years of age.
  • Should be available for immediate joining.
  • Fresh graduates and students are not eligible.

Job Benefits:

  • Competitive Salary:
    AED 3,700/month, with potential performance-based incentives.
  • Medical Insurance:
    Access to healthcare for employees and possibly dependents.
  • Paid Leave:
    Includes annual leave, sick leave, and public holidays.
  • Professional Development:
    Training programs and development opportunities.
  • Career Growth:
    Potential for internal promotions and cross-departmental transfers.
  • Work Flexibility:
    Some positions may offer flexible or rotational schedules.
  • Employee Discounts:
    Possible discounts on partner products/services.
  • Inclusive Work Culture:
    A diverse and collaborative environment.
  • Support Services:
    Access to employee assistance programs (EAP).
  • Retirement Benefits:
    Potential contributions to pension or savings schemes.

Walk-In Interview Details;

  • Interview Dates: Wednesday & Thursday
  • Time: 09:30 AM – 12:00 PM
  • Venue:
    1st Floor, Building #8
    Cupola Teleservices, Dubai Outsource Zone
    Near Al Maktoum Airport, Dubai

Documents Required:

Please bring the following documents to the interview:

  • Updated CV/Resume
  • Passport-sized photo
  • Copy of passport and visa
  • Copies of academic certificates
  • Proof of relevant work experience
  1. Who is the CEO of Cupola Teleservices?

    Taimur Awan is the current CEO of CTS.

  2. What is a cupola in architecture?

    A cupola is a small, dome-like structure found in traditional Islamic and Middle Eastern architecture. It dates back to the 8th century, often used on top of mosques, minarets, and other buildings.

  3. What is Cupola Teleservices?

    Cupola is a leading outsourcing service provider in the Middle East, focusing on customer service and call center operations. The company employs over 2,300 professionals.

Shaikh Hussain

Shaikh Hassan, founder and author at JobsInDubai.com.pk, brings a wealth of expertise with over a decade of experience in the recruitment industry. Specializing in uncovering job opportunities in Dubai and throughout the Middle East, Shaikh has established a robust platform that bridges the gap between job seekers and leading employers in the region.

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