A small amount of inquiry can lead you to any destination. Therefore, at Hotel Indigo ®, we not only satisfy our visitors’ curiosity, but we also motivate them. In a location that is truly connected to the local neighborhood, our impassioned colleagues assist in the creation of memorable and unique experiences for our visitors. This environment is infused with intriguing design and local flavors. In a place where each day brings new discoveries, unanticipated concepts, and fresh experiences.
The hotel offers 269 tastefully decorated accommodations, each of which has been meticulously crafted to embody the hotel’s neighborhood narrative, which is the story of Dubai Creek.
In the same way as our hotels, no two colleagues are identical. Therefore, we are interested in learning more about you. What methods will you employ to cultivate the eclectic cadence of our hotels? What methods will you employ to animate the narrative of the local neighborhood? We are enthusiastic about the prospect of encountering individuals who are vivacious and capable of captivating even the most inquisitive guests at Hotel Indigo® hotels.
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Your Day to Day
In summary, your responsibilities as a Guest Service Agent will include the check-in of guests at this lifestyle hotel, which is situated in a strategic area of Dubai and features a vibrant design. You will guarantee that all booking details are accurately recorded, billing instructions are clarified, guest folios are updated, and all transactions are balanced at the conclusion of each shift.
In all interactions with visitors and colleagues, you will represent the Front Office Department in a professional and courteous manner. In order to guarantee that all aspects of shifts are executed accurately, you will execute the shift checklist.
What we need from you
This is an exceptional opportunity for talented hospitality and Front Office professionals to advance in their careers and encounter a novel challenge in a fashionable lifestyle brand, as it is the first lifestyle branded hotel of IHG in the Middle East.
The ideal candidate for this position is an individual with a strong hotel background and a lively and enjoyable demeanor. It is imperative that you possess a passionate interest in hospitality and individuals. A minimum of one to two years of experience in the front office is required.
We would be interested in meeting you if you are this individual.
Benefits:
- Compelling Compensation and Benefits: Salaries typically vary between AED 2,500 and 7,000, contingent upon the employer and the individual’s level of experience.
- Income That Is Not Subject to Taxation: The UAE does not impose personal income tax, which enables you to retain the entirety of your salary without any deductions.
- Complimentary lodging and meals: Numerous hotels offer complimentary or discounted lodging, which serves to mitigate living expenses.
- Work Permit and Visa Sponsorship: The work visa process is frequently managed by employers, which facilitates the relocation of foreign workers.
- Prospects for Professional Development: The hospitality industry in Dubai is experiencing significant growth, which presents opportunities for advancement to more senior roles such as Front Office Manager or Hotel Supervisor.
- Multicultural Work Environment: Collaborate with professionals from a variety of nationalities to enhance cross-cultural communication abilities.
- Industry Exposure & Networking: Opportunities to engage with corporate clients, VIP guests, and tourism professionals.
- Perks and Discounts for Employees: Numerous hotels provide employees with discounted dining, wellness services, and accommodations.
- Opportunities for Leisure and Work-Life Balance: Flexible work schedules and sufficient leave policies are provided by hotels in Dubai.
- International Career Pathway: Opportunities for employment in Europe, the United States, Canada, and other global destinations are available to individuals with experience in Dubai’s luxury hospitality sector.
What we offer
By joining us, you will not only benefit from the world of variety and opportunity that comes with working for a global organization, but you will also be a part of a company that will appreciate you for being you. As an incentive for your diligent efforts, we will provide you with an exceptional compensation and benefits program.
Furthermore, we will provide you with the tailored support necessary to make a wonderful start with IHG, be involved, and develop, as your career will be as unique as you are. Therefore, regardless of your identity or hobbies, we encourage you to bring your enthusiasm to IHG, and we will ensure that you are able to be who you are. Learn more about the opportunities to join us by visiting careers.ihg.com.
Are you confident that you would be an excellent candidate for the position, despite the fact that you do not quite satisfy all of the requirements? The ‘Apply’ icon is the only way to determine the outcome. Begin your voyage with us today.
For More Info:
Email Your CV, and We’ll Find the Best Pathway For you: info@jobsindubai.com.pk
Frequently Asked Questions:
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What qualifications are required to become a guest service agent in Dubai?
Typically, a secondary school diploma or its equivalent is necessary. Prior experience in hospitality or customer service is advantageous. Knowledge of additional languages can be advantageous, and proficiency in English is mandatory. It is frequently advantageous to possess experience with hotel management software, including Opera.
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Are there opportunities for career advancement for guest service agents in Dubai?
Certainly, there are opportunities for career advancement. A Guest Service Agent may progress to supervisory or managerial roles within the hotel’s front office or other departments by demonstrating competence and accumulating experience. Ongoing professional development and supplementary training can further enhance advancement prospects.
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What are the primary responsibilities of a guest service agent?
Responsibilities include greeting guests upon arrival, facilitating the check-in and check-out processes, handling reservations, addressing guest inquiries and concerns, processing payments, and promoting hotel services and facilities. Maintaining accurate records and ensuring guest satisfaction are also key aspects of the role.
